Lackbd Terms and Conditions

These Terms and Conditions ("Terms") apply to all use of the lackbd platform, including the website at lackbd.net, any mobile application provided by lackbd, and all games, services and features available through those channels. By accessing lackbd in any way — whether by browsing, registering, depositing or playing — you agree to be bound by these Terms.

Lackbd reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of lackbd after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

These Terms should be read alongside the lackbd Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and lackbd.

To register and use lackbd you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing lackbd from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor or close family member of a lackbd employee or contractor.
• You must not have a previously closed or suspended lackbd account unless lackbd has explicitly reinstated your access in writing.
• You must be registering as an individual acting on your own behalf, not as an agent or representative of any third party.

Lackbd may request documentation to verify your age, identity or location at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure. Any winnings accumulated during a period of unverified eligibility may be voided.

Each player may hold only one account on lackbd. Duplicate accounts are not permitted under any circumstances. If lackbd identifies multiple accounts belonging to the same individual, all accounts may be suspended and any balances may be forfeited pending investigation.

You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any other person. Lackbd will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

All information provided during registration must be accurate and complete. You must update your account details promptly if any information changes. Providing false information — including a false name, date of birth or payment details — is a breach of these Terms and may result in immediate account closure and forfeiture of any balance.

Lackbd accounts are for personal use only. You may not transfer, sell or assign your account or any balance within it to any other person.

Lackbd accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount is ৳100. Deposits are credited to your lackbd balance almost immediately upon confirmation from the payment provider. Lackbd does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals are processed back to the same payment method used for the most recent deposit. The minimum withdrawal amount is ৳200. Lackbd aims to process all withdrawal requests within five minutes during normal operating hours. Larger withdrawals or those flagged for routine security review may take longer.

Lackbd reserves the right to request identity verification before processing any withdrawal. This is a standard security measure and is not an indication of any wrongdoing. Withdrawals will not be processed to third-party accounts or payment methods not registered in your name.

• Minimum deposit: ৳100
• Minimum withdrawal: ৳200
• Supported methods: bKash, Nagad, Rocket
• Withdrawal target time: under 5 minutes for standard amounts
• No lackbd fees on deposits or withdrawals

Any deposit made in error cannot be reversed once it has been credited to your lackbd balance. If you believe a transaction has been processed incorrectly, contact the support team immediately with full transaction details.

Lackbd offers bonuses and promotions from time to time. Each promotion is subject to its own specific terms, which will be published alongside the promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms take precedence for that promotion.

Bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering requirement will be stated clearly in the promotion terms. Lackbd reserves the right to void bonus funds and any winnings derived from them if there is evidence of bonus abuse, including but not limited to:

• Claiming the same promotion from multiple accounts
• Using bonus funds in a manner designed to exploit the wagering requirement rather than for genuine gameplay
• Coordinating with other players to manipulate bonus outcomes
• Providing false information to qualify for a promotion

Lackbd reserves the right to withdraw, modify or cancel any promotion at any time without prior notice. Promotions are intended for recreational players and lackbd may limit or exclude any player from a promotion at its discretion.

All games on lackbd are governed by the individual game rules displayed within each game. In the event of a technical malfunction during a game round, the round will be voided and any stake placed will be returned to your balance. Lackbd will not pay out winnings from a round that was affected by a technical error.

RNG games on lackbd use certified random number generators that have been independently audited. The published RTP figures for each game reflect the long-run theoretical return and are not a guarantee of any individual session outcome. Lackbd does not manipulate game outcomes and the same certified game math applies to every player.

Live dealer games are subject to the rules of the specific game variant being played, as explained by the dealer at the start of each round. In the event of a dispute about a live dealer outcome, the video recording of the session is the definitive record and will be used to resolve any complaint.

Minimum and maximum bet limits apply to all games and are displayed within the game interface before you place a bet. Lackbd reserves the right to adjust bet limits at any time.

The following conduct is strictly prohibited on lackbd and may result in immediate account suspension, permanent closure and forfeiture of any balance:

• Using automated software, bots or scripts to interact with any part of the lackbd platform
• Attempting to exploit software bugs, glitches or errors for financial gain
• Colluding with other players to gain an unfair advantage in any game
• Using a VPN, proxy or other tool to misrepresent your location
• Engaging in any form of money laundering or using lackbd to process funds derived from illegal activity
• Harassing, threatening or abusing lackbd staff or other players
• Registering multiple accounts or allowing another person to use your account
• Providing false identity documents or misrepresenting your age

Lackbd monitors all accounts and transactions for suspicious activity. Where prohibited conduct is identified, lackbd will take appropriate action including account closure, withholding of funds pending investigation and reporting to relevant authorities where required by law.

Lackbd is committed to responsible gaming. The platform provides tools that allow players to manage their own play, including deposit limits, session time reminders, cooling-off periods and self-exclusion. These tools are available to every registered player at any time from the account settings page.

If you choose to self-exclude from lackbd, your account will be suspended for the period you select. During a self-exclusion period, lackbd will not send you promotional communications and will not accept any request to reactivate your account before the exclusion period ends.

Gaming should be entertainment. If you feel that your gaming is causing financial or personal harm, please use the responsible gaming tools available on lackbd or visit the Responsible Gaming page for further guidance and support resources.

Lackbd collects and processes personal data in accordance with its Privacy Policy, which is available at lackbd.net/privacy-policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Lackbd uses SSL encryption on all connections between your device and the platform. Your payment details are processed directly by the relevant payment provider and are not stored on lackbd servers. Lackbd will never ask for your full bKash, Nagad or Rocket PIN via email, live chat or any other channel.

Lackbd may share your data with third parties where required by law, including regulatory authorities and law enforcement agencies. Lackbd will not sell your personal data to third-party marketing companies.

Lackbd provides the platform on an "as is" basis. While lackbd makes every effort to maintain continuous availability, it does not guarantee that the platform will be free from interruptions, errors or technical issues at all times.

To the maximum extent permitted by applicable law, lackbd's total liability to you for any claim arising from your use of the platform is limited to the amount of funds held in your lackbd account at the time the claim arises. Lackbd will not be liable for any indirect, consequential or special losses, including loss of profits or loss of opportunity.

Lackbd is not responsible for any losses arising from your failure to keep your account credentials secure, from your use of the platform in a jurisdiction where online gaming is prohibited, or from any technical failure on the part of your internet service provider or payment provider.

You may close your lackbd account at any time by contacting the support team. Any remaining balance at the time of closure will be returned to your registered payment method, provided all identity verification requirements have been met and there are no outstanding investigations relating to your account.

Lackbd reserves the right to suspend or permanently close any account at its discretion, including where:

• There is evidence or reasonable suspicion of prohibited conduct as described in Section 7
• You have provided false or misleading information during registration or verification
• Your account has been inactive for more than 12 consecutive months
• Lackbd is required to do so by applicable law or a regulatory authority
• Continuing to operate your account would expose lackbd to legal, regulatory or reputational risk

Where an account is closed due to a breach of these Terms, lackbd reserves the right to withhold any balance pending the outcome of an investigation. If the investigation confirms a breach, the balance may be forfeited in full.

Lackbd may update these Terms at any time. When material changes are made, lackbd will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where practicable. Minor clarifications or corrections may be made without prior notice.

The current version of these Terms is always available on this page. The "last updated" date at the top of the page reflects when the most recent changes were made. If you do not agree with any updated Terms, you should close your account before the changes take effect.

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the lackbd support team. We aim to respond to all queries within 24 hours.

• Live chat: available 24/7 from the lackbd platform
• Email: [email protected]

For responsible gaming support, visit the Responsible Gaming page. For common questions about accounts, payments and games, visit the FAQ page.